How To Participate In JCPenney Customer Survey

About JCPenney

JCPenney is a department store chain from America. It was founded by James Cash Penney and William Henry McManus on April 14, 1902 and headquarters in 6501 Legacy Drive, Plano, Texas, United States. As of, it operates 1,060 stores. Its main products include clothing, cosmetics, electronics, footwear, furniture and jewelry.

About JCPenney Customer Satisfaction Survey

JCPenney Customer Satisfaction Survey is an online activity for the company collecting feedbacks from its customers. By learning what its customers need or how its customers think about their service or products, the company can have a better understanding on how to improve their service.

Upon completion of the Survey, you will receive a coupon for 15% off your next purchase.

How Can You Participate In JCPenney Customer Satisfaction Survey?

Before you begin, you will need to prepare the following:

1. A device with internet access.

2. A sales receipt from your last trip to a JCPenney location that has an invitation to participate in the survey printed on it.

Detailed Instructions:

1. Go to the JCPenney Customer Satisfaction Survey website at:

2. Enter the 22-digit access code printed on your JCPenney sales receipt into the required field and then click on the button marked, "Start."

jcpenney customer satisfaction survey

3. Answer the survey questions as directed.

4. For further information, please refer to customer service website at: